Some of you already work with SummitCast, our trusted white-glove webcasting infrastructure. We have now integrated SummitCast with MeetMax to enable self-service webinar events. You'll be able to plan, market, register, stream and track your webinar, all within the MeetMax interface. Not only that, you'll have branded, secure access, built-in CRM and invite-validation tools. This integration is ideal for events like analyst calls and self-produced virtual summits, letting you go from idea to live event in minutes without full-production overhead. This self-service option is available alongside our full-service SummitCast offering, so you can choose the level of support that fits your event needs and budget.

Presenters can now go to their event schedule and link to a unified Presenter Dashboard. It has all their SummitCast session materials and tools - including live session controls, Q&A, and attendance monitoring. This integration provides seamless access, with no separate logins or external dashboards required. With a consistent, branded experience across both SummitCast and MeetMax, event prep and execution is simple for presenters and organizers alike.

Clients using MeetMax Premium Email can now send large distributions automatically in the background—no more manually advancing through batches of 50. Once sending begins, MeetMax hands delivery management to our dedicated SendGrid infrastructure, so you can move on to other work while emails are processed reliably in sequence. Premium Email provides enhanced deliverability and domain authentication through dedicated IPs and sender credentials, helping ensure your messages reach their destination inboxes.

Note: This enhancement is available exclusively to customers enrolled in the MeetMax Premium Email Service. To learn more or to enable Premium Email for your account, contact sales@twst.com.

You can now import presentation sessions directly into MeetMax from an Excel or CSV file, saving hours of manual data entry. This feature automatically matches or creates rooms, time slots, and presenter relationships. It also supports all standard presentation types: Company, Panel, Table Talk, and Other. This feature is designed for clients who build their agendas offline in Excel or CRM systems. Now it is simple to bring that complete schedule into MeetMax with just a few clicks. The import process includes data validation and field mapping to ensure accuracy and consistency across large, complex events.

We have made several updates to the Presentation List, to give Admins faster access to key information. The list now includes additional default columns, providing more context at a glance without manual reshaping. You can also track replay access directly from this view, filtering for sessions with replays and seeing how long each remains available. These refinements make it easier to manage presentation data and webinar content efficiently within MeetMax.

On your main list of events, you can now add and remove columns just like you can on the Attendee and Company Lists (and any other MeetMax List page). Better still, MeetMax will retain your column setup across all your events. Now you can have exactly the reference details you need on this important dashboard display.

Our clients have trusted MeetMax with managing conferences for over 20 years. Increasingly, you are using our solutions for a wider range of programs, including virtual events, research marketing, webinars, and in-person or virtual roadshows. That is why we have added a new Event Type feature, to help organize and distinguish them. Admins can now assign a defined type to each event for clearer tracking, reporting, and visibility across business lines. This enhancement helps teams manage multiple event formats seamlessly within the same trusted MeetMax environment.

Note: When this feature launches, all existing events will default to the “Conference” type. You can update them as needed.

Time slot management just got easier, especially for multi-day and recurring events. You can now create batches of time slots and instantly apply them across multiple days - which is ideal for events that share a consistent schedule pattern. In addition, you can now save time slot configurations as part of your event templates. That way you can quickly copy time slots from one event to another.

We have enhanced the “Save the Date” feature in MeetMax to make calendar invitations more flexible and informative. By default, event calendar entries remain set as all-day events. But now, you have the option to define a specific first-day start and last-day end time. You can also include the event description in the generated .ics file, so recipients have helpful context in their calendar entries. These updates make your event invitations more precise and professional, while being compatible with the existing $SAVE_THE_DATE workflow.

All downloadable Excel files in MeetMax are now generated in the modern .xlsx format. This update improves compatibility with current Enterprise security platforms, and prevents files from being blocked or flagged by systems like Microsoft Defender, Google Workspace, and other antivirus tools. By aligning with modern file standards, MeetMax ensures smoother downloads and sharing across corporate environments while maintaining the same familiar reporting experience you expect.

It is becoming increasingly important to understand how and why meetings were canceled, and what impact those cancellations may have on revenue. We've upgraded the Canceled Meetings List to make data analysis faster and more insightful. You can now paginate through large result sets, filter cancellations by target company, and easily shape the data for export and reporting. These improvements help event teams better track late or high-impact cancellations and act on them with confidence.

For Trade shows and other Hosted Buyer events, Sponsors are seeking Lead data as ROI for their sponsorship. Event feedback surveys help reveal whether an attendee has residual purchasing interest at the end of the event. We've added survey completion to our Lead Tracking tools. That way Sponsors can collect and act on this information quickly.

With this update, there's no need to manually turn off publishing for past events. MeetMax automatically stops publishing events to CorpAxe 30 days after their conclusion. This update keeps us in compliance with Corpaxe, and makes managing your published events effortless.

We have upgraded the PDF rendering engine we use for Attendee schedules - you will notice the improved quality of schedules printed at on-site kiosks. When participants scan their badges to print their schedules, the new rendering system ensures fonts, colors, padding, and branding elements appear exactly as designed for your event. Header images and event themes will display consistently, and page breaks are cleaner for a more professional printout. These updates make on-site schedule printing faster, more reliable, and visually consistent with the MeetMax web experience.

To help us measure and improve our Support experience, we have introduced built-in satisfaction surveys. After your ticket is resolved, you can now provide quick feedback on how satisfied you were with the resolution and response time. These responses automatically feed into our internal analytics, helping our team identify trends and continuously improve service quality. You will start seeing brief feedback prompts at the close of Support interactions. Thank you in advance for helping us serve you better.

To strengthen the security and reliability of our core services, we have added Cloudflare Turnstile verification to our login pages. This lightweight, privacy-preserving measure helps block automated attacks without requiring legitimate users to take any extra steps. This new verification ensures a seamless experience for both event hosts and attendees, while enhancing trust in MeetMax.

While it's important for an on-site host to keep track of No-Shows, it's helpful to know which ones are of lower priority to track down. When several Colleagues are attending a meeting, for example, if one of them doesn't show, that meeting is still functional. It's less critical to track down that No-Show. We've added filtering to the Scan Tracker report to quickly identify these No-Shows.